Frequently Asked Questions
Everything you need to know about shopping at Nalli
Does Nalli offer international shipping?
Yes, we ship our authentic silk sarees worldwide. Shipping costs and delivery timelines vary based on the destination country and are calculated at checkout.
How can I be sure of the authenticity of the silk?
Every Nalli silk saree comes with a Silk Mark certification, ensuring that you receive 100% pure silk of the highest quality, handcrafted by traditional weavers.
What is the return policy for sarees bought online?
We offer a 7-day return policy for domestic orders provided the saree is in its original condition with tags intact and the blouse piece has not been detached or stitched.
Do you provide fall and pico services?
Yes, we offer complimentary fall and pico (edging) services for all sarees. Please note that opting for these services may add 2-3 business days to your delivery time.
Can I customize the blouse stitching?
We provide custom blouse stitching services. You can select your measurements on the product page, and our expert tailors will stitch it to your specifications.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and offer Cash on Delivery (COD) for select pin codes within India.